Collections

Sue Me

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There are a few reasons a debtor might say they’ll see you in court, and none are in your favour. More importantly, you don’t need to go to the stress, lost time and expense of suing an individual or business over a debt.

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International Debt Recovery, Legal Obstacles & Strategies

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INTERNATIONAL DEBT RECOVERY, LEGAL OBSTACLES & STRATEGIES

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Collection Agencies

Link

Collection agencies work on behalf of companies to collect the debts owed to the company. They are regulated provincially and operate under strict guidelines in every province. Here is the link to the Federal government site that contains information about collection agency legislation in every province.

http://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/h_ca02149.html

Small Claims Court - Saskatchewan

Link

http://www.sasklawcourts.ca/default.asp?pg=pc_newsmallclaimshome

Small Claims Court - Quebec

Link

http://www.justice.gouv.qc.ca/english/publications/generale/creance-a.htm

Small Claims Court - Ontario

Link

http://www.ontariocourtforms.on.ca/english/scc

Small Claims Court - Nova Scotia

Link

Based on established legal principles and natural justice, the Small Claims Court of Nova Scotia provides a timely, less formal and reasonably cost-effective forum for the resolution of certain types of claim, to a maximum of $25,000 (not including interest and legal costs).

In addition, the Small Claims Court functions as the initial forum for appeals from decisions of Residential Tenancy Officers affecting both tenants and landlords.

Finally, the Small Claims Court functions (without monetary limit) as the initial forum in which disputes between lawyers and their clients regarding fees and other financial issues are heard and resolved.

http://courts.ns.ca/small_claims_court/nsscc_home.htm

Small Claims Court - Newfoundland and Labrador

Link

http://www.court.nl.ca/provincial/courts/smallclaims/index.html

Small Claims Court - New Brunswick

Link

Provincial small claims court website for New Brunswick

http://smallclaimscourtofnewbrunswick.blogspot.ca/

Small Claims Court - Manitoba

Link

Provincial website for Manitoba's small claims court

http://www.gov.mb.ca/justice/court/index.html

Small Claims Court - British Columbia

Link

Provincial government website for BC's small claims court

http://www.ag.gov.bc.ca/courts/small_claims/info/pilot.htm

Small Claims Court - Alberta

Link

Provincial government website for Alberta's small claims court

http://www.albertacourts.ab.ca/provincialcourt/civilsmallclaimscourt/tabid/96/default.aspx

Information on US Small Claims Courts

Link

http://www.nolo.com/legal-encyclopedia/small-claims-suits-how-much-30031.html

What are the stages in an effective collection program?

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If a customer must pay back a debt over time, what are the 6 critical elements in negotiating payment plan?

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What are the 6 key steps in firming up a collection call?

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Calculation of the Collection Effectiveness Index’s

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Days sales outstanding - measures the time it takes a company to collect account receivables from credit sales. It provides a good understanding of the effectiveness of the account receivable collection policies and staff in charge of executing on those policies.

 

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Cross Border and International Collections

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You've serviced your client, you've invoiced the job, and you've not been paid. What can you do?

 

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Advanced Telephone Collections

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PIPEDA and Collections

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Often, collection activity requires interacting with personal information about a consumer, in order to research, contact or collect from that consumer. Whether you are in an internal receivables department, third party collection agency, or you are a legal agent...

 

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The Ultimate Skip List

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Valerie McGilvrey is a US Professional Skip Tracer who has agreed to share this list with the members of the Credit Institute of Canada. Much of the information is US related, but can be adapted for Canada.

 

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Collection Agencies

Article

Businesses may engage collection agencies to assist them in the collection of debts from both consumers and businesses. In Canada, agencies must be licensed in a province to operate there. The provincial governments have developed regulations that govern the activities of these agencies.

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Debt Collection Rules

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If you deal with consumers, you should be mindful of the debt collection laws in force in the jurisdictions where your customers are located.  Adapted from the...

 

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Collecting from your large customers: Is it 'Collections' or 'Corrections'?

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A few years ago I was at a major railroad company for imparting training sessions on the topic of Collection Skills and Receivable Management. On the first day of training a, I realized that the collections staff was made up of people who had a significant number of years of collections experience. The group was an enthusiastic batch; however most of the proven collections techniques were being met with...

 

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