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  • Collecting from your large customers: Is it 'Collections' or 'Corrections'?

    A few years ago I was at a major railroad company for imparting training sessions on the topic of Collection Skills and Receivable Management. On the first day of training a, I realized that the collections staff was made up of people who had a significant number of years of collections experience. The group was an enthusiastic batch; however most of the proven collections techniques were being met with...

     
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  • Financial Ratios and Related Tools

    A ratio by itself is an incomplete figure that could be misleading if analyzed in isolation. To perform an analysis, inter-related ratios should be examined and calculated over a period of time to see the trends, and then compared to ratios of industry or peers.

     
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  • Collection and Dispute Management

    The objectives of the Collection team are to:

    • Facilitate a seamless processing of Sales orders within a specific risk guideline defined by the Credit and Collection department
    • Liaise with the Sales department and the credit department to anticipate any future discrepancy between the Sales plan and the maximum risk exposure
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  • Larry’s Recipe for Success – Top 30 Ingredients
    Larry Pollock, the past president of the Canadian Western Bank offered these tips for success in his recent address to the delegates at the 2013 national credit conference in Jasper. Larry should know. He is Canada’s longest serving bank CEO, having led the Canadian Western Bank from 1990 to 2013.
     
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  • Preventative Creditry
    Formulas for Success in Credit Granting & Collection Presenter: Rodger Noel, ACI, Credifax Atlantic
     
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  • How to Position Yourself for Promotion
     
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  • It's Time to Talk Money: What Credit Professionals need to know about financial hiring and getting hired today
    Discussion topics will include: Trends driving financial hiring, In-demand positions and skills for credit professionals, How employers can attract and retain top performers, Tips for navigating today’s job market, What matters to millennials
     
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  • Waiting too long to collect

    My colleagues think that my role is the worst possible in the company. This is mostly because my job involves calling customers for money. But I have a secret for you: I like making those calls. Rest assured, I’m not an extortionist who likes to torment poor souls. I just love what I do, especially knowing that I contribute to my organization’s success.

     
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